Where we ship
We ship to eligible U.S. addresses only. We do not offer international shipping. Availability depends on the exact product, ship-from warehouse, carrier and destination; check the options shown at checkout. Coverage outside the contiguous United States and Washington, DC, or to a PO box or military address must be confirmed before ordering.
Processing and transit are separate
Please allow an estimated 1–3 business days for processing, followed by transit after dispatch. Business days are Monday through Friday, excluding holidays. Supplier sourcing or stock issues can require longer preparation; a changed dispatch estimate will be communicated rather than silently substituted.
Check each product's ship origin
- U.S.-warehouse items: planning estimate of approximately 3–8 business days after dispatch. An item's supported service-specific estimate takes priority. U.S. fulfillment does not mean U.S. manufacture.
- China-shipped items: allow approximately 7–15 business days or longer after dispatch for planning, in addition to processing. Factory sourcing, customs, carrier handoffs and remote destinations can add time. These products do not ship from a U.S. warehouse.
Supplier quotes are estimates, not guaranteed arrival dates or complete delivery distributions. Some quoted primary transit bands are shorter than these conservative planning ranges; they do not establish an end-to-end delivery promise. Product pages identify the applicable origin. We do not promise expedited arrival unless an exact expedited service has been expressly confirmed.
Shipping charges
The current standard-shipping configuration is $8 for orders below $70, with a free standard-shipping option at an order subtotal of $70 or more. Review the actual shipping methods and total displayed at checkout before paying. A checkout label by itself does not change the product-specific delivery estimate. Any future rate change will be shown before purchase, not added after an order is placed.
Tracking and separate parcels
When an item dispatches, we will email the tracking information available for that shipment. Items from different warehouses or suppliers may arrive separately. A partially dispatched order is not fully shipped; we will share the available tracking for each parcel. We will not add an unapproved shipping charge after you order.
Delays, changes and missing parcels
If we cannot meet the stated dispatch window, we will notify you, explain supported revised timing, and provide legally required delay-consent, cancellation and prompt-refund options. If required consent is not obtained, unshipped merchandise will be canceled and refunded as required by law. An estimate is not permission for an indefinite delay.
For an address correction, cancellation, stalled tracking or a missing parcel, email naderadeeb-bqmzs2@mail.grokbot.com with your order number. Changes may not be possible once fulfillment starts; your applicable rights remain unchanged. We will review shipment issues with the fulfillment partner and carrier.
For damaged, defective or incorrect items, see Returns & Refunds.